Longines Customer Care Advisor

About the company

Longines is famous for the elegance of its timepieces and is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport. Longines sponsors over 40 sporting events every year, including the commonwealth game and various horse racing events including Royal Ascot.

Job description

Main Function

To deliver exceptional customer service, ensuring every customer interaction embodies the values of the brand. You will manage customer enquiries and complaints, aiming for first-contact resolution while building strong relationships with customers.

• Provide high‑qu...