Logistic Customer Service Specialist (Regional Hub)

Key Responsibilities

Order Fulfillment & Processing

• Prepare and process replenishment transfer orders, stock transfer orders (STO), and purchase orders (PO) in alignment with market forecasts and inventory control guidelines.
• Collaborate with internal stakeholders on supply and pricing matters, ensure accuracy of sales pricing, and execute timely, compliant order processing in SAP.
• Work with third-party logistics providers to manage delivery planning and operational matters, ensuring accurate processing of Post Goods Issue (PGI) and invoicing in SAP.
• Generate outbound shipments in SAP for shipment cost tracking, monitor vessel schedules, and coordinate vessel bookings with logistics partners.
• Coordinate with POSM planners to ensure timely shipment and delivery of Point-of-Sales Materials to customers.

Customer Service & Logistics Operations