LMS Support Specialist (Tier 1) — 24/7 Coverage

A leading educational technology firm in Quezon City is seeking an L1 Support Engineer to provide technical assistance to end users of a Learning Management System (LMS). The ideal candidate will have a high school diploma, strong English communication skills, and technical troubleshooting abilities. Responsibilities include handling support tickets, escalating unresolved issues, and ensuring a positive customer experience. This role requires working onsite with flexible scheduling to provide 24/7 coverage.
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