Lm051: Retail Service Agent

Fedex Group • apodaca, nuevo león • Posted June 09, 2026

About the Role

Responsibilities
Uses multiple operational processes to correctly receive, process & dispatch high value freight in accordance with individual customer requirements whilst complying with all relevant regulatory, company & ISO requirements related to the storage & movement of goods to world wide destinations.
Supports the Manager/Team Leader by regularly performing additional defined duties including short‐term work allocation, conducting procedural checks, resolving exception situations & reporting.
Ensures sufficient supplies of daily consumables are in place.
Performs defined security and safety checks on freight/goods and complies with all legal, regulatory & ISO requirements when operating equipment, processing, storing & releasing freight/goods.
Performs periodic and defined procedural checks or audits on key processes & reports compliance.
Coordinates schedules of receivables with carriers to ensure timely and efficient turnaround, progressing all devia...