Lloyds Banking Group Customer Support - Belfast

Job Details

Job Title: Customer Support

Location: Belfast - Working across our Halifax branches within a reasonable distance.

Hours: 17.5 hours per week (including Saturdays). Pattern: Part-time.

Annual Salary Range: £26,200. (Part-time salary: £13,100, increasing to £13,475 after 6 months.)

Flexible Working

We support flexible working - more information is available.

Responsibilities

You will start your journey in one of our branches, providing face-to-face support to customers.

• Handle everyday banking tasks while focusing on supporting customers through important moments such as bereavement, fraud concerns, vulnerable support, and digital banking confidence.
• Adapt to different customer needs, promote and support our digital services, and help customers use online and mobile banking independently.
• Recognize opportunities to connect customers with the right products and services.
• ...