Live Chat Specialist — Multilingual Support & Upsell

A leading financial institution in Malaysia is seeking a Live Chat Executive to provide exceptional real-time customer support through online chat. The ideal candidate will possess excellent communication and problem-solving skills and the ability to thrive in a fast-paced digital environment. Responsibilities include addressing inquiries, resolving issues, and converting customer inquiries into sales opportunities. Requires strong proficiency in English and Malay, alongside 2+ years of customer support experience across digital channels.
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