Linguist & Software Quality Assurance

Cypress HCM • Plano, Texas • Posted June 19, 2026

About the Role

Linguist and Software Quality Assurance IResponsibilities: 
  • Expand this tool utilization to ASR / Bixby so that we can scale / expand MQL TC data sets.
  • Prompt engineering on some of the internal platforms
  • Support / drive NMT improvements (Main member that drives Spanish translation).
  • Ensure the successful execution of multiple projects simultaneously.
  • Continuously improve test coverage, efficiency, and effectiveness by identifying areas for automation and optimization.
  • Exceptional problem-solving abilities and debugging and log analysis skills.
  • Evaluate defects/issues based on market impact and product specification (Technical).
  • Communicate high priority risk defects/events to middle and upper management.
  • Prioritize and manage multiple projects in fast pace environment, communicating quickly with key project stakeholders.
  • Maintain up-to-date competitive knowledge on voice quality market trends.