Linguist HelpDesk Analyst - Hindi

Zachary Piper • United States, United States • Posted June 28, 2026

About the Role

Job Summary:

Zachary Piper Solutions is seeking a LingustHelpDesk Analyst to join our team on a fully remote basis and operate under the direction of our HelpDesk Lead. The qualified candidate will have a strong, foundation understanding of standard IT principles, tools, and workflows as well as excellent customer service abilities.

Responsibilities of the HelpDesk Analyst:

  • Provide technical support by responding to service requests via phone and email.
  • Troubleshoot and resolve a variety of technical issues submitted through the helpdesk system.
  • Typical tasks include setting up and repairing computer systems, resolving internet and network connectivity problems, and assisting users with specific software tools.
  • Participate in a rotating on-call schedule with fellow analysts, typically covering one weekend per month.
  • Perform additional tasks as needed.

    • Qualifications of the HelpDesk Ana...