Lightspeed Dutch Speaking Support Agent
Lightspeed Commerce, Inc. • montreal (administrative region), qc • Posted June 14, 2026
About the Role
Join Lightspeed as a Dutch Speaking Support Agent, where you’ll assist hospitality customers globally with a focus on technical issues. Embrace a flexible schedule that includes weekends.
This role requires engaging positively with customers while utilizing consistent troubleshooting techniques to identify and resolve issues. You'll work with internal teams to escalate bugs and advocate improvements in services. Your exceptional communication skills in Dutch and English will ensure first-class support.
Key Responsibilities:
• Deliver customer support via phone, chat, and email
• Document and track all customer interactions effectively
• Escalate product issues to Quality Assurance for resolution
• Aid in promoting service and product improvements
• Work collaboratively on a rotational schedule
Requirements:
• Background in customer service or technical assistance
• Fluency in Dutch and English communication
• Basic familiarity with mobile and desktop pl...
This role requires engaging positively with customers while utilizing consistent troubleshooting techniques to identify and resolve issues. You'll work with internal teams to escalate bugs and advocate improvements in services. Your exceptional communication skills in Dutch and English will ensure first-class support.
Key Responsibilities:
• Deliver customer support via phone, chat, and email
• Document and track all customer interactions effectively
• Escalate product issues to Quality Assurance for resolution
• Aid in promoting service and product improvements
• Work collaboratively on a rotational schedule
Requirements:
• Background in customer service or technical assistance
• Fluency in Dutch and English communication
• Basic familiarity with mobile and desktop pl...