Level 2 Technician – IT & VoIP

At ScalableOS,we're redefining offshoring by connecting growth-focused businesses with toptalents across the Philippines. Our expertise is in providing top-tier talent for IT companies, with a strong focus on Managed Service Providers (MSPs), Tax & Accounting, and other industries. To continue delivering exceptional results, we’re looking for passionate individuals ready to make an impact and thrive in a team built on trust, integrity, and excellence. Join us as we drive continuous growth and scalability. Your next big opportunity starts here!

Job Description

This is a remote position.

SUMMARY

The Level 2 Technician – IT & VoIP is responsible for resolving escalated technical issues across endpoints, servers, networks, and voice systems, delivering stable, high-quality IT and VoIP services for multiple MSP clients. This role owns complex troubleshooting, configuration changes, and vendor coordination, especially for VoIP environments where host...