Leads Engagement Executive

• Rewarding compensation awaits you!
• Basic + monthly and quarterly Incentive
• 5-Days workweek
• Rotation shift including weekend shift.

As the first point of contact for customers seeking assistance with their automotive needs, you’ll play a key role in managing appointment scheduling, rescheduling, and addressing various customer inquiries. Your goal is to ensure every customer interaction is handled with care and professionalism, providing top-tier service and ensuring a high level of satisfaction throughout the process.

• Customer Assistance: Respond to customer inquiries about automotive products and services via phone, email, and WhatsApp.
• Information Provision: Offer accurate information on BYD vehicles and service procedures.
• Appointment Scheduling: Assist customers in scheduling service appointments with dealersh...