Lead Software Engineer - ServiceNow
M&T Bank • Buffalo, NY • Posted June 20, 2026
About the Role
**Overview:**
Responsible at the expert level for writing code and the overall team's technical requirements gathering. Completes work following banking technology standards and contributes to the overall stability and resiliency of banking technology within the Software Development Lifecycle (SDLC) while also coaching others.
+ Lead design, development, and delivery of ServiceNow solutions, including Service Catalog items, record producers, Flow Designer workflows, and task orchestration.
+ Architect and implement complex, multi-stage workflows with routing, approvals, SLAs, and parallel/sequential task execution.
+ Serve as technical lead and subject matter expert for ServiceNow development, establishing standards, patterns, and best practices.
+ Provide hands-on mentorship and technical coaching to junior and mid-level developers on ServiceNow development, workflow design, and platform capabilities.
+ Drive adoption of reusable, modular, catalog-driven ...
Responsible at the expert level for writing code and the overall team's technical requirements gathering. Completes work following banking technology standards and contributes to the overall stability and resiliency of banking technology within the Software Development Lifecycle (SDLC) while also coaching others.
+ Lead design, development, and delivery of ServiceNow solutions, including Service Catalog items, record producers, Flow Designer workflows, and task orchestration.
+ Architect and implement complex, multi-stage workflows with routing, approvals, SLAs, and parallel/sequential task execution.
+ Serve as technical lead and subject matter expert for ServiceNow development, establishing standards, patterns, and best practices.
+ Provide hands-on mentorship and technical coaching to junior and mid-level developers on ServiceNow development, workflow design, and platform capabilities.
+ Drive adoption of reusable, modular, catalog-driven ...