Lead Resident Assistant GH
Volunteers of America Upstate New York • Rochester, NY • Posted July 11, 2026
About the Role
Salary Range $22.00 - $23.00 Hourly
Position Type Full Time
Travel Percentage Negligible
Description
Position Title: Lead Family Shelter Resident Assistant Reports to: Family Shelter Program Director Exempt/Non-Exempt Status: Non-Exempt
Hours: 2pm - 10pm (Includes weekend hours)
JOB SUMMARY:
The Lead Family Shelter Resident Assistant is responsible for providing support to shelter residents while assisting with the oversight of daily shelter operations and supervision of Resident Assistants (RAs). The Lead Resident Assistant helps maintain a safe and structured environment, ensures staff follow policies and procedures, and serves as a liaison between Resident Assistants and Case Managers to support effective service delivery and client success.
ESSENTIAL JOB FUNCTIONS:
+ Provide empathetic, compassionate and non-judgmental assistance to families in crisis. Offer emotional support, actively li...
Position Type Full Time
Travel Percentage Negligible
Description
Position Title: Lead Family Shelter Resident Assistant Reports to: Family Shelter Program Director Exempt/Non-Exempt Status: Non-Exempt
Hours: 2pm - 10pm (Includes weekend hours)
JOB SUMMARY:
The Lead Family Shelter Resident Assistant is responsible for providing support to shelter residents while assisting with the oversight of daily shelter operations and supervision of Resident Assistants (RAs). The Lead Resident Assistant helps maintain a safe and structured environment, ensures staff follow policies and procedures, and serves as a liaison between Resident Assistants and Case Managers to support effective service delivery and client success.
ESSENTIAL JOB FUNCTIONS:
+ Provide empathetic, compassionate and non-judgmental assistance to families in crisis. Offer emotional support, actively li...