Lead Patient Access Representative
OrthoNY • Albany, NY • Posted June 22, 2026
About the Role
Full Time
Technical
Salary Range: $20.00 To $22.00 Hourly
General Description
The Patient Access Lead is a working lead who is responsible for assisting the Patient Access Manager in overseeing the daily duties of the Patient Access Representative (PAR) teams, answering questions, and training staff, coordinating staffing schedules, auditing the team’s work, and re-educating in all responsibilities associated with the prompt and professional registration, check in and check out of OrthoNY patients.
Responsibilities
+ Oversees and organizes daily responsibilities and schedules of the PAR teams, providing support where needed;
+ As a working member of the team, has the ability to assist and cross cover as needed in any of their responsibilities or locations;
+ Prepares staffing schedules to ensure proper coverage;
+ Trains new staff, assessing team needs and determines retraining as needed;
+ ...
Technical
Salary Range: $20.00 To $22.00 Hourly
General Description
The Patient Access Lead is a working lead who is responsible for assisting the Patient Access Manager in overseeing the daily duties of the Patient Access Representative (PAR) teams, answering questions, and training staff, coordinating staffing schedules, auditing the team’s work, and re-educating in all responsibilities associated with the prompt and professional registration, check in and check out of OrthoNY patients.
Responsibilities
+ Oversees and organizes daily responsibilities and schedules of the PAR teams, providing support where needed;
+ As a working member of the team, has the ability to assist and cross cover as needed in any of their responsibilities or locations;
+ Prepares staffing schedules to ensure proper coverage;
+ Trains new staff, assessing team needs and determines retraining as needed;
+ ...