Lead - IAM Operations

Job Summary

Lead IAM operations ensuring secure, scalable, and compliant identity services across enterprise environments. Drive service delivery, manage teams, and act as a key client-facing stakeholder for IAM programs.

Key Responsibilities

• Oversee end-to-end IAM operations including provisioning, de-provisioning, and access governance
• Act as primary client interface for IAM service delivery and escalations
• Manage and mentor IAM operations teams to ensure SLA adherence and delivery excellence
• Drive incident, problem, and change management processes
• Ensure compliance with security policies, audit, and regulatory requirements
• Collaborate with infrastructure and security teams for identity integration and improvements

Job Requirements

• Minimum 8–10 years of IT experience with strong IAM focus
• Proven client-facing and stakeholder management skills
• Experience in te...