Lead Ecommerce Tech Support & Subscriptions

Remote VA seeks a highly skilled Technical Customer Service Agent to support its eCommerce subscription business. The role involves troubleshooting website-related issues, resolving customer inquiries, and improving service delivery through effective communication and collaboration.

Ideal candidates will have at least 5 years of experience in customer service management, preferably in eCommerce, and proficiency in tools such as Shopify and Gorgias CRM. A Bachelor’s degree in a related field is required.

Enjoy a competitive salary package, remote work opportunities, and a supportive and inclusive company culture.