Lead Digital Technical Product Manager

Job#: 3034380

Job Description:

Lead Digital Technical Product Manager

Location: Plano, Texas (Onsite)
Employment Type: Contract

Role Overview

We are seeking a Lead Digital/Technical Product Manager to guide the discovery, delivery, and performance of digital and technology products. This role involves two main focus areas: one centered on ONB Experience Strategy, requiring a strong understanding of digital architecture and user experience, and a second centered on ONB Contact Center MSR Tools, which demands deep knowledge of contact center operations. The ideal candidate will collaborate with stakeholders to solve complex problems and optimize customer experiences across multiple platforms.

Key Responsibilities

Lead team and stakeholders to envision, define, and translate product opportunities into initiatives and drive execution strategy.

Understand underlying digital architecture, downstream impacts of experience opti...