Lead Customer Success & Support - Agriculture

FarmIQ Systems Ltd in New Zealand invites an experienced Customer Service Team Lead to guide a high-performing team supporting farmers and rural professionals using FarmIQ and FARMAX. You will combine hands-on customer support with people leadership, coaching, and developing Customer Success Representatives.

With cross-functional collaboration across Product, Technology, and Sales, you will drive onboarding, retention, and service excellence, while seeking continuous improvements that deliver