Lead, Associate Engagement and Services at Mastercard Foundation

Confidential • Ghana, Ghana • Posted June 26, 2026

About the Role

The Lead, Associate Engagement and Services is responsible for ensuring seamless onboarding, engagement, and support for Associates throughout their program journey. This role focuses on implementing engagement initiatives, managing community interactions, and supporting program partners to enhance the overall Associate experience. The job holder will collaborate with the Alumni, Safeguarding, and Youth Engagement teams to ensure alignment and create opportunities for Associates to transition successfully into dignified and fulfilling work.

WAYS YOU CAN CONTRIBUTE

  • Support the implementation of the Associate onboarding process, ensuring a smooth transition into and out of the program.

  • Act as the primary liaison for implementing partners, providing coordination and support related to Associate experience and program operations.

  • Ensure compliance with program timelines, budgets, and quality standards by managing day-to-day program activities...