L2 IT Service Delivery Analyst

Emapta Global • bogotá, bogotá, distrito capital • Posted June 12, 2026

About the Role

Deliver advanced support across infrastructure and endpoint systems

The L2 IT Service Delivery Analyst plays a critical role in maintaining operational continuity by resolving complex technical issues and ensuring seamless system performance. This position directly impacts business productivity across global clients while offering a long-term career with Emapta, designed for professionals seeking stability, growth, and meaningful technical progression.

Snapshot

  • 5 days work week
  • 20 vacation days in total
  • Fully-customized Emapta laptop and peripherals
  • Direct exposure to our clients
  • Diverse and supportive work environment
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )

Ideal Candidate

A technically skilled professional who thrives in resolving complex IT issues, values structured environments, and communicates effectively with both us...