Key Holder Full-Time

Position Summary:

A Shift Supervisor is a sales associate who has additional leadership responsibilities beyond typical sales or service tasks. The Shift Supervisor assists the store manager and assistant store manager with the opening and closing of the store. This includes supervising staff with daily opening duties and nightly closing duties and preparing the store for the next day’s business.

Major Responsibilities:

• The major responsibilities for this position include:
• Provide a positive representation of Gerrity’s Ace Hardware
• Proactively greet and assist customers in solving problems
• Forward any customer complaint that cannot be handled to a member of management
• Assist with opening & closing of the store while overseeing staff
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time
• Assist with receiv...