Key Accounts Controller

SHARON NUROCK RECRUITMENT CC • johannesburg, johannesburg • Posted June 23, 2026

About the Role

The Person:
  • Matric.
  • Must be fluent in Mandarin (non-negotiable) .
  • Tertiary qualification a strong advantage.
  • Minimum 3 to 5 years customer service or administrative support experience.
  • Logistics or warehousing background preferred.
  • Must be able to start immediately.
  • Familiarity with warehousing, freight or logistics operations, an added advantage.
  • Excellent Excel skills.
The Job:
  • Customer Service & Query Handling:
    • Answer inbound phone calls and walk-in queries from existing customers.
    • Handle routine questions on pricing, service availability, delivery status, and account queries.
    • Log customer interactions in the system and escalate complex issues to the BDM.
  • Quote Preparation Support:
    • Assist the BDM with preparing customer quotes.
    • Track active quotes and follow up with custo...