Key Account Specialist

DHL Global Forwarding (Thailand) Limited • Bangkok, Bangkok • Posted June 19, 2026

About the Role

We are seeking for our vacancy job as below detail;

 

Position:  Key Account Specialist (Freight Forwarding)

 

Location: AIA East Gateway, Bangna

 

Key Responsibilities: -

Account Development & Growth (Farming – 50%)

 
  • Build, nurture, and sustain strong long-term partnerships with high‑value global and regional customers.
  • Drive customer satisfaction, retention, and year‑on‑year revenue growth across assigned key accounts.
  • Act as the customer advocate by understanding their business needs, industry challenges, and operational priorities.
  • Coordinate closely with Operations, Pricing, and Customer Service teams to ensure flawless shipment execution and service delivery.
  • Resolve issues quickly and effectively to maintain customer trust and deepen business relationships.
  • Provide insights, performance analysis, and improvement reco...