Key Account Manager (Local Key Account)

JACOBS DOUWE EGBERTS • Petaling Jaya, Selangor • Posted July 09, 2026

About the Role

Job Description

The Key Account Manager (KAM) is responsible for managing and developing set of key-account customers on national level. They’re responsible for achieving sales targets in the given customers.

Key Responsibilities:

  1. AOP & Customer Business Plan
    1. Develop and implement strategic account plans for key customers. This includes setting sales targets, identifying growth opportunities, and outlining strategies to achieve.​
    2. Develop assigned customers AOP building block in line with MT yearly business objective & strategy​
    3. Develop Annual Customer Business Planning base on the defined Customers Segmentation & Strategy, with supported by shopper insights, sales trend, consumer and market trend analysis.  Develop & ensure execution of Customer strategy with key action plan & activity​.
    4. Lead Trading Term Negotiation with key customers, including pricing, ullage, terms of trade, promot...