Key Account Manager (Corporate Solutions)

AIA Malaysia • , penang, malaysia, penang • Posted June 18, 2026

About the Role

Responsibilities

  • Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets.
  • Provide consultative recommendation through analysis of Claims & Utilisation reports and propose measures to clients to better manage cost.
  • Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to optimize the customer experience.
  • Arrange and participate in internal and external client debrief.
  • Act as door-opener to Segment management team.
  • Responsible for proposing new product or initiatives for Direct Clients.
  • Monitor seamless implementation, including policy enrolment, briefing, helpdesk, policy issuance, and setup.
  • Involve in projects or initiatives that will further grow the overall CS business.

Requirements

  • Possess a degree w...