KEY ACCOUNT MANAGER

Our client is a large, well-known organisation, with a strong reputation as a leader within its industry. On their behalf, we are seeking a confident and commercially astute Key Account Manager to manage a portfolio of the company’s Tier One, large multi-site customers.

Based at the Auckland Head Office, you will be responsible for developing and maintaining strategic relationships with key clients, driving revenue growth and profitability, and ensuring the consistent delivery of exceptional service.

This role is supported by a team of regional Account Managers who assist with the day-to-day management of customer accounts. While they provide operational support, you will own the senior client relationships, lead contract negotiations, deliver against agreed KPIs, oversee reporting and analysis, and ensure all compliance and contractual obligations are met.

Your ability to engage and influence senior stakeholders will be critical, as you work consultatively wi...