(Junior) Product Manager for Digital Customer Experience

Zero to One Search • Frankfurt, Hessen • Posted June 15, 2026

About the Role

Our client is a forward-thinking digital bank on a mission to redefine mobile banking. They provide an exciting opportunity to work in an agile, fast-paced environment and be at the forefront of the rapidly growing FinTech sector.

They are now looking for a (Junior) Product Manager – Digital Customer Experience to join their on-site team in Frankfurt.

Your tasks include:

  • You will continuously develop our digital customer processes and tools CRM systems, back office solutions or our chatbot) – with a focus on automation, user-friendliness and efficiency
  • You will identify potential for the use of AI and develop innovative use cases together with our specialist departments – from ChatGPT applications to process optimization
  • You will support the implementation of new features and products – from requirements definition to coordination with IT and stakeholders to go-live
  • You analyze relevant data, derive con...