Junior mid-level it support person

ABOUT THIS ROLE

Are you a customer-focused IT professional with strong troubleshooting skills and a passion for delivering exceptional technical support?

Our client is looking for a proactive IT Support person to join their growing team in Durban North. This role is ideal for a junior to mid-level technician who enjoys solving technical challenges, working directly with clients, and providing both remote and onsite support across a variety of business environments.

You will play a key role in ensuring clients receive responsive, professional service while helping to maintain and improve their IT infrastructure.

WHAT YOU WILL DO Respond to and resolve support requests logged by clients Provide both remote and onsite technical support Troubleshoot hardware, software, networking, and connectivity issues Keep clients and management updated throughout the support process Deliver exceptional customer service and professional communication at all times Support Micro...