Junior Guest Experience Maker/Telephone Operator (Arabic Speaking)- Six Senses The Palm Dubai

Junior Guest Experience Maker/Telephone Operator (Arabic Speaking)- Six Senses The Palm, Dubai

Hotel: SX - The Palm, Dubai (DXBDP), West Crescent, Palm Jumeirah, P.O. Box 60606

In this role, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.

My duties and responsibilities will include:

• Responsible for the daily operation of the telephone operations during the shift and related administrative tasks.
• Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions.
• Handle all long distance and local calls and relay message if required.
• Accept and deliver wake‑up calls, messages and facsimiles ...