Junior Ai Solutions Consultant (Valencia)

Conversational AI Solutioning

• Utilize data analysis tools and techniques to review and analyse conversational AI interactions across various channels (chat, voice, messaging platforms).


• Identify NLU Routes / Intents for use in conversations.


• Model conversational flows through BPMN or other techniques.


• Model Entity usage and prediction of the tools understanding of the conversation.


• Support the integration of the platform into downstream systems that will provide the answers to requests or update request based on capture information.


• Model Chat & Voice conversations.


• Use Generative AI to enhance customer feedback and provide insights into their data.

Generate Actionable Insights

• Collaborate with cross-functional teams to identify opportunities for improving the conversational AI user experience and driving business ...