Join the Booking Team: Danish Customer Support Expert (Barcelona-Based)

Booking.com Customer Support: Join our Danish Team in Barcelona

We are looking for straightforward, empathetic Danish speakers to join the frontline of global travel. If you enjoy solving real‑world problems and want to build a career in one of the world's most famous travel brands, this is your spot. Starting June 1st , you'll join our hybrid team right here in Barcelona.

What your day‑to‑day actually looks like:

This is a Customer Support role where you are the go‑to person for our Danish‑speaking travelers and partners:

• Direct Support: You'll handle incoming calls and emails from travelers who need help with their bookings or hotel owners with technical questions.
• Problem Solving: Whether it's a refund request, a change in travel dates, or a misunderstanding at check‑in, you'll step in to fix it.
• Mediation: You act as the essential link between the guest and the...