ITSM Project Lead | Jira/ServiceNow, Change & Incident

Virtusa Middle East FZ-LLC is seeking a professional to lead the delivery of ITSM projects in Dubai. You will ensure alignment with business objectives while managing detailed project plans.

Key qualifications include experience in ITSM implementations, understanding of ITIL frameworks, and ability to facilitate cross-functional collaboration. Familiarity with tools like Jira and ServiceNow is essential.