ITSM Change Lead: ServiceNow Transformation

Datacom is looking for a Change Manager to oversee the transition from Cherwell to ServiceNow. The role requires expertise in IT Service Management (ITSM) and change leadership, aiming to minimise disruptions while improving stakeholder engagement through effective communication and training.

The ideal candidate will possess proven experience in managing large-scale transformations and have strong knowledge of ServiceNow and ITIL frameworks.