ITIL Change Manager

We’re excited to share a new opportunity within Service Express Europe! We’re looking for a ITIL Change Manager to join our MIS Service Operations team and play a key role in the governance and delivery of IT services across our international customer base.

This highly collaborative role will see you working closely with our Service Delivery teams and other stakeholders across the business to guide, improve, and champion our Change and Problem Management processes — ensuring seamless service operations and continuous improvement.

What You’ll Be Doing:

• Own, manage, and evolve the Change Management process across both Managed Infrastructure Services and Internal IT.
• Lead Change Advisory Board (CAB) meetings and coordinate all aspects of the change lifecycle, including impact and risk assessment, scheduling, stakeholder engagement, and communication.
• Develop and deliver training across teams to ensure consi...