Italian Customer Care for Logistics Support (Remote) | Work in Athens
Mercier Consultancy Group • Lisbon, Lisbon • Posted July 02, 2026
About the Role
Are you an Italian speaker looking to start a new life abroad? We are excited to offer an excellent opportunity for Italian-speaking Customer Care Representatives to provide support for vital courier logistics.
This unique role includes a fully paid relocation package to Greece, giving you the chance to live and work in a vibrant, inspiring environment. It's the perfect opportunity if you're ready to begin a new chapter in your life while enjoying a positive, international workplace with a smooth and stress-free relocation experience.
Key Responsibilities
- Deliver professional and timely customer support in Italian.
- Assist customers with product information, order management, and issue resolution.
- Maintain accurate documentation of customer interactions in CRM systems.
- Resolve complaints effectively, ensuring customer satisfaction and retention.
- Collaborate with internal teams to improve customer service processes and resolve c...