IT Systems Manager

Marriott International • Cape Town, Western Cape • Posted June 27, 2026

About the Role

Position Summary

The IT Support Manager reports to the Director IT Offices Europe, Middle East and Africa and is responsible for delivering Tier 1 and Tier 2 IT support across our Cape Town and Johannesburg offices and remote locations. The role ensures the stability, security, and performance of IT infrastructure (wired and wireless), while supporting associates both on-site and remotely.


This position also contributes to IT projects, maintains IT security compliance, and provides occasional onsite support across EMEA locations.

Scope


Location: Cape Town


Onsite Requirement: 5 days per week


Role Type: Individual Contributor


Travel: Approximately 10% (Johannesburg)

Key Responsibilities

  • Provide Tier 1 & Tier 2 IT support (remote and deskside) across our Cape Town and Johannesburg offices and remote locations
  • Manage and maintain IT infrastructure, incl...