IT Support - Linux Server (Mandarin)
NETFORGE SOLUTION SDN. BHD. • kuala lumpur, kuala lumpur • Posted July 15, 2026
About the Role
What you'll be doing：
-Manage the delivery of server orders and provide after-sales maintenance to customers.
-管理服务器订单的交付，并为客户提供售后维护。
-Diagnosing and resolving various hardware, software, server, and network issues.
-诊断和解决各种硬件、软件故障、服务器故障和网络故障等问题。
-Collect, analyze, and resolve technical issues that customers encounter, both before and after the sale.
-收集、分析和解决客户在售前和售后遇到的技术问题。
-Adhere to strict work handover protocols and provide consistent and accurate information.
-严格按照规范做工作交接，保证信息同步准确。
-Follow the company's customer service standards and procedures and stay up-to-date with the latest products and technologies.
-遵循公司的客户服务标准和流程，及时了解最新的产品和技术。
-Ensuring customer satisfaction and maintaining the company's reputation for excellent customer service.
-确保客户满意并维护公司卓越客户服务的声誉。
What we're looking for：
-Minimum Diploma/Degree in IT or a related field required
-最低学历要求拥有IT技术或相关领域的文凭/学位<...
-Manage the delivery of server orders and provide after-sales maintenance to customers.
-管理服务器订单的交付，并为客户提供售后维护。
-Diagnosing and resolving various hardware, software, server, and network issues.
-诊断和解决各种硬件、软件故障、服务器故障和网络故障等问题。
-Collect, analyze, and resolve technical issues that customers encounter, both before and after the sale.
-收集、分析和解决客户在售前和售后遇到的技术问题。
-Adhere to strict work handover protocols and provide consistent and accurate information.
-严格按照规范做工作交接，保证信息同步准确。
-Follow the company's customer service standards and procedures and stay up-to-date with the latest products and technologies.
-遵循公司的客户服务标准和流程，及时了解最新的产品和技术。
-Ensuring customer satisfaction and maintaining the company's reputation for excellent customer service.
-确保客户满意并维护公司卓越客户服务的声誉。
What we're looking for：
-Minimum Diploma/Degree in IT or a related field required
-最低学历要求拥有IT技术或相关领域的文凭/学位<...