IT Support & Infrastructure Expert at Goodness Me!
Goodness Me! Natural Food Market • burlington, halton region • Posted June 27, 2026
About the Role
Drive IT excellence with Goodness Me! as an IT Support and Infrastructure Specialist. This pivotal role ensures smooth retail operations through expert tech support and infrastructure management.
In this dynamic position, you will split responsibilities between hands-on IT support and infrastructure management. You will resolve technical issues, maintain POS and network systems, and oversee cloud services, ensuring reliable and scalable operations. Collaborate with the Director of IT to enhance efficiency and provide vital support for business growth.
Key Responsibilities:
• Resolve helpdesk support requests via calls and tickets
• Manage MS Azure cloud instance and Office 365 applications
• Oversee patch management and system maintenance upgrades
• Ensure network connectivity with VLANs, VPN, and firewalls
• Provide on-site support for workstations and devices
Requirements:
• Completed post-secondary diploma or degree in IT
• 3+ years experience in IT sup...
In this dynamic position, you will split responsibilities between hands-on IT support and infrastructure management. You will resolve technical issues, maintain POS and network systems, and oversee cloud services, ensuring reliable and scalable operations. Collaborate with the Director of IT to enhance efficiency and provide vital support for business growth.
Key Responsibilities:
• Resolve helpdesk support requests via calls and tickets
• Manage MS Azure cloud instance and Office 365 applications
• Oversee patch management and system maintenance upgrades
• Ensure network connectivity with VLANs, VPN, and firewalls
• Provide on-site support for workstations and devices
Requirements:
• Completed post-secondary diploma or degree in IT
• 3+ years experience in IT sup...