IT Support Escalation

L7 Solutions • Fort Lauderdale, Florida • Posted June 04, 2026

About the Role

IT Support Escalation – Solve Complex IT Challenges at L7 Solutions!


L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation  to handle advanced technical issues and provide top-tier support.


In this role, you'll troubleshoot complex problems, assist frontline technicians, and ensure seamless IT operations for our clients. ✔ Competitive Pay + Career Growth Opportunities ✔ Work with Advanced IT & Cybersecurity Solutions ✔ Collaborative, Fast-Paced Environment If you're a skilled IT professional ready to take on challenging support cases, apply today!   As a member of our team, you will be responsible for providing remote and on-site support for PCs, networking equipment, servers, firewalls, and desktop software.


You will also be an escalation point for difficult-to-solve issues and expected to perform a wide range of IT support tasks.


The ideal candidate should pos...