IT Support Engineer

Set-up: Hybrid Working, Occasional Client Site Visits Required

The Opportunity

We’re working with a growing and customer-focused IT provider looking to add an enthusiastic IT Support Engineer to their technical team based in Thame. This is a fantastic opportunity for someone with strong 1st/2nd Line experience who enjoys a varied role combining remote support, onsite client interaction, and project exposure.

You’ll be joining a collaborative environment where customer service and technical delivery are equally valued, supporting a broad client base across Microsoft environments and modern cloud technologies.

Responsibilities

• Providing 1st and 2nd Line technical support to a range of users and clients
• Troubleshooting hardware, software, and network-related issues
• Supporting Microsoft 365 environments including Exchange Online, Teams, and SharePoint
• Managing users through Active Directory and Az...