IT Support Analyst, TD Securities

Job Location and Compensation

Toronto, Ontario, Canada. 37.5 hours per week. Base salary: CAD $69,700 – $98,400, plus discretionary variable compensation based on individual and business performance.

Department Overview

TD Securities provides a range of capital market products and services to corporate, government, and institutional clients.

Position Overview – IT Senior Support Analyst, Payments and RefData

This role is responsible for providing RTB support for Banking Operations technology applications in a 24x7 follow‑the‑sun global support environment.

Responsibilities

• Provide high‑quality application and user support to ensure IT systems availability, reliability, and performance for global business processes.
• Perform proactive application health checks to prevent potential failures.
• Manage incidents through completion, engaging relevant IT teams for efficient resolution.
• Execute effecti...