IT Specialist (Tier 2/3)
Insight Global • New York, NY • Posted June 29, 2026
About the Role
Job Description
Insight Global is seeking an experienced IT Specialist (Tier 2/3) to support a leading asset management firm in New York. This individual will act as the point person for all internal IT needs, working closely with an outsourced IT provider to support day-to-day operations, troubleshoot issues, and maintain overall system performance.
This is a high-impact, team-of-1 role, ideal for someone who is hands-on, autonomous, and comfortable owning IT support across infrastructure, systems, and end-user support.
Key Responsibilities
Serve as the primary IT support contact for all employees, resolving hardware, software, and system-related issues
Provide Tier 2/3 troubleshooting and escalate issues as needed to external IT/NOC partners
Manage and track hardware inventory, software licenses, and lifecycle planning
Coordinate and support user setup, onboarding, and access management (ServiceNow/GetIT systems)
Configure and deploy new hardware a...
Insight Global is seeking an experienced IT Specialist (Tier 2/3) to support a leading asset management firm in New York. This individual will act as the point person for all internal IT needs, working closely with an outsourced IT provider to support day-to-day operations, troubleshoot issues, and maintain overall system performance.
This is a high-impact, team-of-1 role, ideal for someone who is hands-on, autonomous, and comfortable owning IT support across infrastructure, systems, and end-user support.
Key Responsibilities
Serve as the primary IT support contact for all employees, resolving hardware, software, and system-related issues
Provide Tier 2/3 troubleshooting and escalate issues as needed to external IT/NOC partners
Manage and track hardware inventory, software licenses, and lifecycle planning
Coordinate and support user setup, onboarding, and access management (ServiceNow/GetIT systems)
Configure and deploy new hardware a...