IT Service Desk Lead - 24x7 Operations & SLAs

A leading technology firm in Kuala Lumpur is seeking an experienced IT Operation Manager to oversee IT operations and ensure high levels of customer satisfaction. Candidates should be proficient in Cantonese, Mandarin, and English, possess a Higher Diploma or Degree in Computer Science, and have 3-5 years of IT support experience. The role involves managing service desk tasks and leading a team to resolve customer issues efficiently.
#J-18808-Ljbffr