IT Service Desk Engineer – L1

JOB DESCRIPTION

IT Service Desk Engineer — L1 End User Support

Department- Information Technology

Experience- 4–6 Years

Role Level- L1 / Junior Engineer

Work Mode- 5 Days Work from Office

Shift Timings- Rotational Shift -24/7

Location - Hyderabad , Gurgaon , Bangalore

Joining Time - Immediate

Role Overview

We are looking for an experienced IT Service Desk Engineer to provide first-level technical support to end users across hardware, software, and network domains. The ideal candidate is customer-focused, detail-oriented, and capable of managing incidents efficiently within defined SLA frameworks.

Key Responsibilities

• Provide first-level support for hardware, software, and basic...