IT Service Desk Analyst | Customer-Facing Tech Support

FashionUnited in Kuala Lumpur seeks an Associate Analyst for the Service Desk. The role involves resolving technical issues in a call center environment, assisting employees with software and hardware problems.

The ideal candidate holds a Bachelor’s degree in Information Technology and has strong Mandarin and Cantonese skills. Responsibilities include documenting procedures and providing timely resolutions to employee IT issues.