IT Operations Manager (Saudi National)

Delivery Hero • Riyadh, Riyadh Province • Posted June 24, 2026

About the Role

Job Description

To lead HS IT infrastructure, service management, and operations across all our offices, dark stores, and cloud kitchens. The successful candidate will be responsible for overseeing a team

ensuring seamless operations in areas such as helpdesk support, infrastructure management, security, access control and call center solutions.

Key Responsibilities

Infrastructure & IT Operations Management:

  • Oversee the design, deployment, and management of IT infrastructure, including servers, networks, storage systems, and data centers, ensuring high availability and performance.
  • Manage and maintain infrastructure in cloud kitchens, dark stores, and corporate offices, ensuring minimal downtime and operational efficiency.
  • Ensure the implementation and maintenance of robust backup, disaster recovery, and business continuity plans.
  • Lead initiatives to optimize IT resources, ensuring scalability, performance, ...