IT Monitoring Center - Rapid Support Team

SBM • Al-Zahra'a, Makkah Province • Posted June 30, 2026

About the Role

Location:


Saudi Arabia

Education:

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or related field.


Experience:

2–4 years of experience in IT support, systems troubleshooting, incident response, or infrastructure operations.


Monthly Salary Package:

12,000 SAR 


Qualifications & Skills:


  • CompTIA A+ certification (required).

  • 2–4 years experience in configuring and managing: MS Cluster Linux Operating Systems Windows Operating Systems OpenShift Cisco ACI F5 technologies DCIM and NetEco systems Databases: MS SQL, Oracle, DB2 LUW, DB2 MF, SAP HANA, MySQL

  • Strong troubleshooting and diagnostic skills across application, server, and infrastructure layers.

  • Ability to perform quick incident triage and escalate based on severity and business impact.

  • Strong ro...