IT Internal Sales/Administrator

Basic Responsibilities:

• Quoting clients (Pastel) – get pricing from various vendors and distributors
• Create purchase orders (Pastel) & Invoice
• Organize for stock to be delivered to clients
• Client queries / requests (email and telephonic)
• After sales service
• Faulty hardware – track supplier, check warranty and arrange return, testing, replacement / credit
• Manage client’s expectations on back orders and follow up with suppliers
• Month End Technical Adhoc billing
• Provide customer with statements and follow up on payments
• Assist with planning and running of marketing events
• Manage office accounts and internal office requirements
• Follow up on all annual renewals and maintain renewal calendar (Software & Hardware Renewals)
• Place and track direct end user deliveries by Suppliers

Soft Skills & Experience:

• Basic MS office sk...