IT Field Support Specialist
Synergy ECP • Annapolis Junction, MD • Posted June 09, 2026
About the Role
IT Field Support Specialist
Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA)
Description
SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Daily duties include:
+ Conducts site surveys
+ Assesses and documents current site configuration and user requirements
+ Analyzes existing requirements and prepares specifications for hardware acquisitions
+ Prepares engineering plans and site installation Technical Design Packages
+ Develops hardware installation schedules
+ Prepares drawings documenting configuration changes at each site
+ Prepares site installation and test reports
+ Configures computers, communications devices and periphe...
Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA)
Description
SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Daily duties include:
+ Conducts site surveys
+ Assesses and documents current site configuration and user requirements
+ Analyzes existing requirements and prepares specifications for hardware acquisitions
+ Prepares engineering plans and site installation Technical Design Packages
+ Develops hardware installation schedules
+ Prepares drawings documenting configuration changes at each site
+ Prepares site installation and test reports
+ Configures computers, communications devices and periphe...