IT Desktop Engineer

Category : Information and Communication Technology

Position : Non-teaching

Vacancy Reference Number : 26CRIT11

Te Whare Wānanga o Awanuiārangi is seeking a responsive, helpful and customer-focused IT Desktop Engineer to join our IT Department at our Whakatāne campus. In this role, you will provide Level 1 desktop, user and instructional technology support for staff and tauira, helping deliver reliable, practical and timely technology services across the organisation.

Key responsibilities include providing first-level desktop, user and instructional technology support, resolving or escalating issues, completing scheduled maintenance, supporting applications and teaching technologies, and helping staff and tauira use Wānanga IT services confidently.

We are looking for someone with strong technical skills, excellent customer service, and a practical, can-do approach. You will be confident troubleshooting IT issues, com...